SAP CRM Service Manager

Outstanding service in the field is the key to customer loyalty. This is especially true in today’s increasingly competitive service market. Quick response and resolution are paramount to success. However, to do so profitably and sustainably requires improving workforce productivity and optimizing your field service operations.

Empower your field technicians with the SAP® CRM Service Manager mobile app to reduce your service costs, boost service levels, and increase service revenue.





  • ŸManage service orders and create confirmations
  • ŸAccess customer and asset details / history
  • ŸRecord status, materials, problems, actions, expenses, customer signatures and more