Articles
Deliver a personal, engaging mobile experience your customers will love. SAP Customer Loyalty is a customizable mobile app the enables consumer facing brands to build stronger relationships with their customers. Boost customer loyalty, transaction volumes and conversion rates.
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Business Value
- Enhanced customer care/service/loyalty
- Shortened propane billing and collection cycles
- Improved understanding of customer
- Reduced cost of service / increased revenues
Use Cases
- Order propane installation and services
- Locate filling stations and other auto, travel and convenience related services
- Receive personalized offers for convenience store and automotive products/services
- Received personalized partner offers
- Manage account and loyalty points
- Manage and pay with mobile wallet (credit/payment)
Insights and references
67% of CMOs are focused on enhancing customer loyalty and encouraging advocacy as a top priority – this mobile solution will help them tackle this challenge