Articles

Mobile Claim Handler

Mobile claim handlers will receive all necessary information at their fingertips, such as customer and detailed contract information and payment status, to most efficiently capture and directly settle claims on the road.

Current customer situation

Often, claim handlers on the road need to process claim data via paper-based or mail-based environments with no access to back-end information such as coverage, payment status, and so on, which leads to incomplete data and delays in claim processing.

Value proposition

Enable faster and market-leading claim settlement process at the customer site.

Outcome opportunity

• Improve the efficiency of your mobile claim handler and shorten claim settlement cycles
• Reduce claim handling cost through complete integration
• Increase customer satisfaction and customer loyalty