Articles

SAP Retail Store Ops Associate

Give your store associates easy mobile access to real-time product, sales, and inventory information – with the SAP Retail Store Ops Associate mobile app. Using an intuitive interface, associates can quickly access information in the SAP back-end system, and respond to critical customer questions without leaving the sales floor.

Business Value

• ŸImproves both operational execution and customer satisfaction
• ŸTime-savings functions to achieve customer and employee satisfaction and prevent loss of sale
• ŸOptimize inventory accuracy and replenishment
• ŸIncludes set of easy-to-use functions

Use Cases

• ŸAbility to answer almost any customer’s questions about inventory, price, and product details using the lookup feature – from the retail floor
• ŸPost receiving and update inventory instantly
• ŸCorrect inventory on the shelves or transfer products
• ŸPerform counting and ensure an accurate inventory
• ŸEffectively execute in-store markdowns

Insights and references

13% of retailers have advanced inventory management systems that provide inventory visibility across multiple channels (Source: SAP Enterprise Mobility Benchmarking